YOUR complaints
Download the complaint management form hereFill it in and send it to us for processing at reclamations-bj@coris-bank.com Your complaints are also admissible through the channels below:
- Call 96 31 51 45
- E-mail to reclamations-bj@coris-bank.com
- Physical mail: Lot 122 Parcel ZA, Avenue Steinmetz, 01 BP 5783 Cotonou - Benin and throughout the branch network
- You can also fill in the fields of the form below to send us your complaints directly.
The processing time is a maximum of 30 days.
